About Quality Appliance Repair

Serving Springfield and the surrounding area

Meet Mark

Over 25 Years of Appliance Repair Experience

appliance repair man

With over 25 years of experience in large appliance repair, Mark is the expert you’re looking for. After serving and maintaining electronics in the military, Mark pursued a career at Montgomery Ward and Sears Home Appliances and still maintains a respectable position in the industry today. Mark treats every call as if he was repairing his own appliance. He understands how expensive new appliances are, and repairs can be costly. When you talk to Mark, you can expect a professional attitude. He will do all he can to get your appliance up and running, while still keeping costs as affordable as possible. When Quality Appliance Repair owners Tom and Roxanne were ready to sell their local business of 10 years, it was a no-brainer. Tom knew Mark was the right person to represent the company he’d built for the last 10 years.

Just like Tom, Mark doesn’t do it alone. His wife, Olivia, helps him administratively. As a team, Mark and Olivia continue to serve the Springfield area in large appliance repair, including: washer and dryer repair, stove top and oven repair, refrigerator repair, dishwasher repair, ice maker repair, and more. Mark services all major brands, including Whirlpool, Maytag, Kenmore, GE, Samsung and more. Have questions about a broken appliance? Give Quality Appliance Repair a call. Don’t be surprised to hear Mark on the other end of the line. He might even be able to diagnose your problem over the phone. If not, for the low price of $65, Mark will visit your home or business, access the problem, and repair your large appliance. He’s even knowledgeable in heating and cooling repair services.

  • Mark, thank you for taking such good care of my parents and their refrigerator. They were so impressed with you and your kindness. You are good people!

    Fhalein Pryer
  • I was very pleased with the service I received from Quality Appliance. My oven stopped working properly a couple weeks ago and I ended up calling around to different places around town to find a repair man. [They] were the only ones willing to talked to me about my oven problems before they set a time to look at it. The other places I called only wanted to set up an appointment to come and diagnose the problem, they were not interested in what I had to say. After the appointment was set, [they] even called me a couple times before [they] came out to look at it in order to diagnose the problem over the phone. This paid off for me, because as soon as [they] were able to get to my house, [they] were able to fix my oven immediately. It worked out well and he had it repaired in no time. I highly recommend calling Quality Appliance for your appliance repairs.

    A Google User
  • I highly recommend Quality Appliance Repair, the service is great in addressing the problem and getting the appliance working again...I have never been disappointed in the service

    Ray Brinson
  • My husband and I highly recommend Quality Appliance Repair Co. [They] fixed our washer and dryer at a very reasonable cost. [They] were thorough in taking the information necessary to complete the repair. They were both accessible, prompt and friendly! Great service from a small business!

    Tina Kile
  • I am writing this review without receiving any actual services. [They] were extremely polite with me on the phone and by giving me some free advice on my dishwasher problem, I was able to fix the problem on my own. [They] saved me a service call fee and did not think twice about not getting a job. I will not hesitate to call Quality Appliance next time!

    Kristin Sholtis
  • Courtesy at its best. They were more then eager to help fix my appliance.

    Craig Donaldson
  • Great service and fast response time. My dishwasher stopped working and Mark was able to fix it for me...the first time. I had called a few other places before and they just told me to replace the unit while on the phone. Mark came to my house and diagnosed the problem. He was able to get the parts and had me up and running. So glad I found Quality Appliance Repair. I highly recommend them to everyone.

    Dennis Nelson

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